Camel woven Mary Jane mule flats beside black closed-back Mary Jane flats on a pale stone floor in daylight

The Most Comfortable Flats for Women: What to Look For (and What to Avoid)


The most comfortable flats for women have a cushioned footbed, a roomy toe box, a strap or shape that holds the foot without squeezing, and a soft upper. A completely flat, thin sole and a pointed toe are the most common reasons flats feel uncomfortable by the afternoon. Fit matters as much as design, so check the size guide and how the shoe stays on your foot.

This guide gives you a practical checklist, explains which features matter for walking, work and travel, and compares two Hendlys Mary Jane styles: the backless Lorissa Orthopedic Mule Flats and the closed-back Camille Orthopedic Mary Jane Flats.

Why some flats are uncomfortable

Many flats are designed to look slim and minimal, which often means a thin, hard sole, a narrow toe and nothing holding the shoe on except a tight fit. That combination can leave your toes gripping to keep the shoe in place and your feet feeling every step on hard floors. Comfortable flats solve these problems one by one, which is why it helps to know what to look for.

What to look for in comfortable flats: a checklist

Feature What to look for Why it matters
Footbed Cushioned or contoured, not a thin flat insole Adds padding underfoot on hard floors and pavement
Toe box Square or rounded with room to move your toes Pointed toes press the toes together
Secure fit A strap across the instep, or an adjustable strap Stops the shoe slipping, so your toes don't grip
Upper Soft leather or flexible, breathable materials Soft uppers mold to your foot instead of rubbing
Back of the shoe Backless if heels rub; closed back if you want more hold Each solves a different fit problem
Heel A low, slight heel rather than a paper-thin sole Changes how the shoe feels underfoot over a long day
Size range Half sizes and a clear size guide Fit is the single biggest factor in comfort

1. A cushioned footbed

Top-down view into a black woven Mary Jane flat showing the cushioned footbed and strap with round button

If you only check one thing, check the insole. Press it with your thumb: a cushioned footbed has some give, while a cheap flat often has a thin, hard insole. Both Lorissa and Camille have an orthopedic footbed, which is a padded, supportive insole designed for everyday wear.

2. Room for your toes

A square or rounded toe usually gives your toes more space than a pointed one. Square toes are also one of the more current shapes for flats, so you don't have to choose between comfort and style. Both styles in this guide have a square toe, and Camille's is described as roomy.

3. A strap that keeps the shoe on

This is why Mary Jane flats are often more comfortable than strapless ballet flats. The strap across the instep holds the shoe in place, so your foot doesn't have to. An adjustable strap goes further, letting you fine-tune the fit, which helps if your feet are wider or swell a little later in the day.

4. A soft, breathable upper

Stiff materials rub and pinch, especially when the shoe is new. Soft leather molds to your foot with wear, and open-weave or perforated uppers let air through, which many people find more comfortable in warm offices and on long days.

5. Backless or closed back?

If the back of a shoe rubs your heel, a backless mule removes that problem entirely. If you walk quickly, take stairs a lot or prefer the feeling of a shoe that grips your heel, a closed-back style gives more hold. Neither is "better." It depends on where your shoes usually bother you.

6. The right size

Even the best-designed shoe will hurt if it's the wrong size. Use the size guide, measure at the end of the day when feet are slightly larger, and consider the socks you'll wear with them. Both styles here come in US sizes 4 to 12, including half sizes.

Comfortable flats for walking

Woman crossing a city street in brown woven Mary Jane flats, light blue cropped wide-leg jeans and a gray shirt

For walking and commuting, prioritize a secure fit and a cushioned footbed. A strap that holds the foot means less effort with every step. Cropped or ankle-length pants keep hems off wet ground. Shown: Lorissa in Brown, Virelle Curved Panel Denim Pants in Sky, Sloane Relaxed-Fit Shirt in Grey.

Comfortable flats for work

Woman at a standing desk in brown closed-back Mary Jane flats, gray wide-leg trousers and an olive cable-knit sweater

For long workdays, look for a polished shape that you can wear from your commute to your last meeting. A closed-back Mary Jane with an adjustable strap looks smart with tailored trousers and stays put when you're up and down all day. Shown: Camille in Brown, Romilly Wide-Leg Trousers in Grey, Portia Cashmere Sweater in Olive.

Comfortable flats for travel

Woman with a carry-on in an airport wearing a black blazer and wide-leg trouser set with black Mary Jane mule flats

For travel, choose a shoe that's easy to slip on and off and goes with everything you've packed. A backless mule is quick at security, and black works with most outfits, so one pair can cover a whole trip. Shown: Lorissa in Black, Ophelia Blazer & Wide-Leg Trousers Set in Black, with a plain white tee.

Common mistakes when buying flats

  • Buying for looks alone. A very pointed toe or a paper-thin sole looks sleek in photos but is often the least comfortable choice for all-day wear.
  • Sizing down so they "stay on". A tight shoe that grips your foot to stay on usually pinches. A strap is a better way to keep a flat secure.
  • Ignoring the back of the shoe. If closed-back flats always rub your heels, try a backless mule instead of a different closed-back pair.
  • Choosing one pair for everything. A breathable slip-on for warm offices and travel, and a closed-back pair for brisk walks and cooler days, often covers more of your week than one compromise pair.
  • Forgetting socks. If you'll wear socks or tights with your flats, factor that in when choosing your size.

How to keep comfortable flats comfortable

A few habits help a good pair last:

  • Wear new leather shoes around the house for short periods first, so they can soften and shape to your feet.
  • Rotate between two pairs when you can, so each pair has time to air out between wears.
  • Wipe leather with a soft, slightly damp cloth, and let shoes dry naturally away from heaters.
  • Keep them out of standing water, salt and slush, especially open-weave styles.

Lorissa vs Camille: which comfortable flat should you choose?

Lorissa Orthopedic Mule Flats Camille Orthopedic Mary Jane Flats
Back Backless mule Closed back
Strap Mary Jane strap with round button Adjustable instep strap with buckle
Toe Square toe Roomy square toe
Upper Genuine leather, breathable open-weave Classic solid Mary Jane upper
Footbed Cushioned orthopedic footbed Orthopedic footbed
Heel Flat heel Flat low heel
Colors Gold, White, Silver, Black, Camel, Brown Brown, Black, Khaki, Beige
Sizes US 4–12 US 4–12
Choose it if Heels rub, you want breathability, or you like a quick slip-on You want more hold and an adjustable fit

Choose Lorissa if you want a breathable, easy slip-on that never rubs at the back, in more colors including metallics. Choose Camille if you want a closed-back shoe with an adjustable buckle strap for a more secure, customizable fit, especially for cooler months.

Want styling ideas? See our Mary Jane flats style guide, how to wear them with socks, and what to wear with Mary Jane flats in fall and winter.

Shop the Lorissa Mule Flats or the Camille Mary Jane Flats, browse all women's footwear, or find outfits to wear them with in our women's clothing.

Frequently asked questions

What makes flats comfortable?

A cushioned footbed, a roomy toe box, a strap or shape that keeps the shoe on, a soft upper and the right size.

Are Mary Jane flats more comfortable than ballet flats?

Many people find them more comfortable, because the strap holds the shoe on so your toes don't have to grip.

What are the most comfortable flats for work?

Look for a polished, closed-toe style with a cushioned footbed and a secure strap, in a neutral color that suits your work wardrobe.

Are backless flats comfortable?

They can be, especially if closed-back shoes rub your heels. A strap across the instep helps a backless flat stay securely on.

Are square-toe flats more comfortable?

Square toes usually give your toes more room than pointed toes, which many people find more comfortable over a long day.

How should comfortable flats fit?

Snug but not tight, with room to move your toes and no slipping at the heel. Check the size guide and try them with the socks you plan to wear.