Can't find what you're looking for? Reach out to us at hello@hendlys.com.

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Shipping & Delivery

• How long will it take to receive my order?
Orders are processed within 1–3 business days. Total delivery time (handling + transit) is typically 9–14 business days for US orders. US Shipping is a flat rate of $5.99, or free on orders over $120.00.

• Do you ship internationally?
Yes, we ship worldwide (excluding some small remote islands). International shipping is a flat rate of $7.99 USD, or free on orders over $120.00.

UK Standard shipping is a flat rate of £4.99, or free on orders over £90.00

• How can I track my package?
Once your order ships, you will receive an email with a tracking link. Please allow 24-48 hours for the tracking information to update.

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Returns & Refunds

• What is your return policy?
We accept returns of new, unused items within 30 days of delivery. Please contact hello@hendlys.com to start a return.

• Do I have to pay for return shipping?
Customers are responsible for return shipping costs for change-of-mind returns. If an item arrives damaged or incorrect, we will cover the return costs.

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Payments & Security

• What payment methods do you accept?
We accept Visa, Mastercard, American Express, Diners Club, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.

• Is my information safe?
Yes. Our store is SSL-certified and we use encrypted payment gateways. We never see or store your credit card details.

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Contact Information

Email: hello@hendlys.com
Phone: +1 (302) 565-2210
Business Address: 17577 Nassau Commons Blvd #206, Lewes, DE 19958. United States.
Support Hours: 9am - 6pm EST (Monday - Friday)